Wednesday, 3 June 2015

Opportunity for 2nd Year Students At Investec

Investec offers students who are in their 2nd year studying toward a relevant degree a part time opportunity in their Global Client Support Centre in Sandton.

As a Client Support Banker you will provide an exceptional telephonic service across a range of Investec’s financial products; including Transactional Banking, Personal Finance, Forex, Cash Investments and Wealth.

During your employment, you will:

  • Assist clients and internal partners in proactively resolving queries relating to our products

  • Engage in cross-selling and client educational conversations during client interactions, with the intention of increasing brand loyalty and adding value to clients’ banking portfolios

  • Proactively generate ideas to drive continuous improvement in the Client Support Centre

Working hours are applicable to the business requirements and shifts will be allocated in accordance to a roster which is subject to change from time to time.

  • 2nd year student studying toward a relevant commerce degree.

  • Own transport

  • Commitment to work a minimum of 100 hours per month (approx. 4 shifts per week)

  • Flexibility to work afterhours and on weekends

Qualities Investec looks for in students:

  • sound listening, verbal and written communication skills

  • good problem solving skills

  • excellent time and stress management

  • Initiative

  • a keen eye for detail

  • a passion for service excellence and who are client centric

  • a drive for continuous improvement and who are proactive in generating ideas

  • adaptability and ability to work in a dynamic environment who are able to operate independently within a team context

How to apply

Click here to apply

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