Excellent interpersonal and customer service skills
Must be an enthusiast of the BMW brand
Ability to work well with others
Analytical thinker and ability to retain complex technical information
Experience representing a luxury / prestige brand, helpful but not necessary
Experience in retail sales, strongly preferred
Bachelor degree preferred
Inform customers on product specifications of all BMW products and features
Support with customer needs analysis
Share product knowledge within the dealership
Support with the test drive process
Assist Sales staff during the sales consultation
Prepare and present product workshops for customers
Set a high level of Customer Satisfaction through providing a premium Customer Experience
Highly motivated with strong enthusiasm for the BMW brand as well technological aptitude, you will enjoy going the extra mile for your customers. You will be passionate about the brand and enjoy learning about innovative technologies.
Don't worry if you are not a BMW expert right now - our comprehensive training programme will teach you everything you need to know to become a BMW Genius. You will also possess the people skills necessary to be able to communicate in non-technical terms with customers who may have very little technical knowledge.
With your confident manner you will create a premium experience for your customers when visiting the dealership.
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