Wednesday, 15 June 2016

Customer Service Agents Opportunity at Comair 2016

Comair Limited, a JSE listed Aviation Company, is looking for applicants for Customer Service Agents based in Durban, KwaZulu-Natal at King Shaka International Airport. The Customer Service Agent will be required to provide a high standard of customer service in order to promote and support customer loyalty.

Key Performance Areas
  • To improve and maintain customer service excellence and the handling of service disruptions by minimizing complaints and increasing compliments.
  • To comply with all company policies and procedures to achieve optimal operational excellence.
  • To support the company’s financial objectives by actively saving costs and adhering to CR guidelines.
  • To manage own development and personal growth.
  • To build and maintain relationships across departments and other airlines to provide cross-functional support.
  • Grade 12 (Essential)
  • Without work experience: Tertiary qualification (Essential)
  • OR 6 months on-the-job supervised training with Comair (Essential)
  • OR Without qualification: 1 year work experience in the customer service industry (Essential)
  • Tertiary qualification in Travel and Tourism or similar (Desirable)
  • 1 year work experience in aviation industry (Desirable)
How to apply

The deadline for applications is 20 June 2016.

  Click here to apply online

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