Monday, 30 January 2017

Intern Management Support X at T-Systems 2017

Positions based in Midrand and Cape Town (Applicants must reside in GAUTENG and OR CAPE TOWN Please).


Main purpose of the job:

To work in close co-ordination with the senior management / directorial staff to provide administrative support.

VERY IMPORTANT QUALIFYING 

Criteria for selection:
  • Applicants must be South African citizens;
  • Have completed a Diploma / Degree in Business Management or Office Administration or equivalent and be able to demonstrate good academic record and achievements;
  • MUST NOT: Not have previously participated in an internship or graduate programme;
  • Have no work experience in the field of study;
  • A recent graduate (Between - 2011-2016);
  • Considered a youth (18-27 years);
  • Verified qualification certificate and no criminal record;
  • Effective communication in English (written and verbal);
  • Computer literacy (MS Office - basic Word, PowerPoint, Excel);
  • Prepared to undergo psychometric assessments.
Desired Skills
  • Computer literacy (MS Office - basic Word
  • PowerPoint
  • Excel)
Desired Qualification Accreditation
  • Diploma
Knowledge, skills and attributes required:
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
  • Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, and coordination of people and resources.
  • Basic understanding of IT terminologies
  • SLA interpretation and management
  • Understanding of market trends in IT industry in general
  • Knowledge of management systems CRM (desirable)
  • Influencing and negotiation
  • Planning and organising
  • Customer relationship management
  • Communication skills: ability to express clearly, articulate and encourage open communication
  • Logical and Innovative thinking and problem solving
  • Time Management
  • Energy, drive and action orientated
  • Ability to work independently and under pressure
  • Team player and good interpersonal relationships
  • Ethical and personal integrity
  • Professional and presentable
  • Flexible and adaptable
  • Key areas of responsibility:
  • Screening telephone calls, enquiries and requests, and handling them when appropriate;
  • Meeting and greeting visitors at all levels of seniority;
  • Organising and maintaining diaries and organising appointments;
  • Dealing with incoming email, faxes and post, corresponding on behalf of the manager when required;
  • Taking minutes in meetings
  • Carrying out background research and presenting findings;
  • Producing documents, briefing papers, reports and presentations;
  • Organising and attending meetings and ensuring their manager is well-prepared for meetings;
  • Liaising with clients, suppliers and other staff;
  • Deputising for the manager, making decisions and delegating work to others in the manager's absence;
  • Devising and maintaining office systems, including data management, filing, etc.
  • Arranging travel and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations.
  • Carrying out specific projects and research;
  • Responsibility for accounts and budgets;
  • Taking on some of the manager's responsibilities and working more closely with management;
  • Being involved in decision-making processes.
Please forward your applications to: james.snoeck@t-systems.co.za.

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