Tuesday, 29 August 2017

Cabin Crew Internship Opportunity at SAA 2017

The South African Airways (SAA) Cabin Crew Internship Programme is now accepting applications for the next intake. Representing an airline as a cabin crew member is a unique and wonderful opportunity.

Cabin Crew Members are ambassadors of their airline and must display professionalism at all times. Besides being a Safety Officer on board an aircraft, you will be a Customer Service Professional employed to fulfill the needs and requirements of your airline’s customers.

Your role will include all aspects of cabin safety, first aid and customer service. Every day will hold a new and exciting challenge for you!

SAA is a multi-award winning airline based in Johannesburg, South Africa, serving 38 destinations globally. We are a key contributor to South Africa’s GDP, accounting for about 9.2bn.

The Cabin Crew Member role reports directly to Cabin Crew Supervisor.. The incumbent of this role is responsible for the following:
  • To ensure the onboard safety of our Customers and provide a five star Customer experience on-board in line with SAA Customer Services Standards.
  • To resolve all conflict and disputes for our customers on all flights.
  • To assist in promoting and protecting the Corporate Brand, goodwill and ensuring the company’s image is upheld as a brand ambassador.
  • Lastly the role will be required to support the optimization of the team by participating in improvement initiatives within the area of accountability. To effectively perform this role Cabin Crew Members need to adhere to standard operating procedure and are accountable to the Senior Purser/Purser on all aircraft.
  • Matric/Grade 12 is essential.
  • South African Identity is essential.
  • 03 year’s Diploma in Travel and Tourism or related is essential.
  • Fluency in English is essential.
  • Must be able to swim.
  • A minimum height of 1.58m is required (without shoes).
  • A maximum body mass index of 25 for Females and 28 for Males.
  • CCM qualified (CAA qualification) will be an advantage.
  • Current and Valid medical (DD50) will be an advantage
Additional Information
The onus is on the applicant to prove that he/she meets the minimum requirements, therefore please ensure that your CV is detailed enough, in other words, makes reference to qualifications, knowledge, skills, experience (inclusive of duties, tenure, designation etc.) and attributes.
Please note that no applications will be accepted without a certified copy of the applicant’s South African Identity Document; Matric/Grade 12 and a 03year’s Diploma in Travel and Tourism.
Interested candidates can apply via http://flysaa.internal.erecruit.co.za and NO HAND DELIVERED Applications will be accepted.
Closing date will be on 01 September 2017 at 23H59 Please be mindful of the closing date as NO late applications will be considered.
Applicants will go through a comprehensive assessment process which may include competency and/or psychometric assessments.
Successful applicants are required to successfully complete all AvMed, SEPT, Service Training Modules and all Cabin Crew training assessments within the course time frame.
Applicants must not have a criminal record as applicants will undergo pre-employment checks i.e. criminal, credit, reference, authentication of qualification etc.
SAA reserves the right not to make an appointment to any of the positions contained in this advert.
Should no response on your application be received in 30 days, please consider your application unsuccessful.


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