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Saturday, 10 February 2018

Communication Internship at MSF 2018

Doctors without Borders (MSF) is an international, independent, medical humanitarian organisation committed to two objectives: providing medical assistance to people affected by armed conflict, epidemics, healthcare exclusion, natural and man-made disasters; and speaking out about the plight of the populations assisted.

MSF has provided antiretroviral treatment for people living with HIV and AIDS since 2000, starting in Thailand, South Africa and Cameroon. Today MSF supports treatment for over 230,000 people living with HIV in 19 countries, with a focus on free quality care, including innovative approaches to testing and linkage to treatment, improved adherence support, differentiated models of care and the prevention and treatment of advanced HIV. 

Within the HIV environment, MSF advocates for continued equitable funding of and support to the HIV response .
Overall, MSF has projects in more than 70 countries, including South Africa, where MSF continues to pilot new strategies to scale up testing and access to treatment for HIV and TB while addressing the medical consequences of sexual violence.


Production & dissemination of communications materials
The MSF Field Communications Manager for South Africa and MSF Communications Advisor for Malawi, Mozambique, South Africa and Zimbabwe and HIV oversee the development, production and dissemination of a range of communications materials in support of MSF’s medical projects in the region and global HIV advocacy objectives. Outputs include videos, infographics, photo packages, articles and press releases, which are shared with the MSF network (for dissemination via their platforms), media contacts and internally within MSF.

The @MSF_HIV Twitter account
The @MSF_HIV twitter account, currently at nearly 3000 followers, was started in April 2016 and positions itself as "the main hub for MSF’s work in 19 Middle & Lower Income countries, plus HIV-related operational research, views and more.”
The account aims to be a tool for the MSF movement to build general visibility on MSF’s HIV and related interventions, while supporting MSF’s leverage communications around HIV, with positioning around key events and issues. The account, which is managed by the MSF Communications Advisor, has access to a wide network of MSF projects and operational staff, from which a wide range of material can be sourced and developed.

Role Purpose

The Communications Assistant Intern would provide a range of support to the Field Communications Manager and Communications Advisor, including

Support to the Field Communications Manager
  1. The Communications Assistant Intern would provide practical support to the Field Communications Manager on local production and collecting of communications materials, as well as any other communications tasks as requested.
Support on the @MSF_HIV Twitter account
  • The Communications Assistant will support the Communications Advisor to raise online visibility, awareness and engagement around MSF’s HIV-related activities and positioning using the @MSF_HIV account. The Intern will play a key role in all aspects of the account, and will proactively identify and produce elements appropriate for sharing with selected audiences.
  • The role will also play a part in the ongoing development and deployment of the @MSF_HIV account strategy. The Social Media Intern reports to the Communications Advisor, who will ensure necessary training and supervision and will be based with the South African Medical Unit in Observatory, Cape Town.
Purpose of the job:    Supporting MSF’s operational communications staff based in Cape Town, South Africa on related tasks, with two main focus areas
  • Support to the Field Communications Manager and Communications Advisor, including on production and dissemination of communications materials
  • Assisting in the growth and engagement of the @MSF_HIV account, by identifying relevant networks and new areas of growth. The role will include elements of production, design and dissemination.


Support to the Field Communications Manager
  • Assist the Field Communications Manager on local content production and material collection, including coordination of itineraries, researching and working with service providers, contacting and briefing subjects, as well as writing, editing and design where possible.
  • Assist the Field Communications Manager on additional communications tasks, including monitoring of local media and social media, translation, reporting and internal communications.
Support on the @MSF_HIV Twitter account
Support to the Communications Advisor on the following tasks:
  • Media monitoring - using @MSF_HIV, List_servs, mailing lists, Google search terms and newsletters, conduct daily monitoring of key HIV organisations, key search terms, and HIV related info; flag stories with HIV Advocacy / Comms team
  • Engagement - build and maintain proactive engagement with followers who like, retweet or quote @MSF_HIV
  • Content development – support the Communications Advisor in producing, sourcing, developing or repurposing existing HIV related MSF content for sharing via @MSF_HIV
  • Maintaining contacts, lists - research, identify and follow Twitter handles of key contacts and networks
  • Reporting - track and regularly report on the @MSF_HIV account, including engagement rates, influence


  • Studies in Communications, Marketing, Public Relations, or similar field.
  • Solid understanding of communications processes and approaches
  • Good working knowledge of Twitter, Facebook, YouTube, LinkedIn, related Apps & other social networking tools & platforms.
  • Experience in using social media monitoring tools
  • Ability to coordinate and organise effectively
  • Proactive and flexible approach to work, and ability to work well within a team.
  • Excellent verbal and written proficiency in English.
  • An interest in humanitarian, HIV and global health issues.
  • Awareness of best industry practice.
Highly desirable
  • Understanding of and interest in humanitarian aid, health, HIV and TB
  • Experience in managing social media accounts and/or campaigns
  • Experience in shooting, editing mobile and standard video, photos
  • Basic design and layout experience, including on InDesign
  • Spoken, written Xhosa
Personal Attributes
  • Ability to work independently, as part of a team and interdepartmentally
  • Strong organisational skills with  the ability to carry out different tasks simultaneously and to prioritise time and resources accordingly whilst maintaining an overview of all activity
  • Good interpersonal, team-working and negotiation skills
  • A positive mental attitude, persistence and the desire to learn
  • The ideal candidate for this role will be hard working and fast learning
  • A creative, out-of-the-box thinker
Location: Cape Town

Please CLICK HERE TO APPLY by 13th February 2018. 

Applications without cover letters will not be considered. 

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