Monday, 7 May 2018

Customer Care Internship at Ecolab 2018

Join Ecolab’s call center in Chloorkop, Johannesburg, and become part of a dynamic team that loves their work and enjoys each other.



As a respected Customer Service Agent, use your high energy and social skills to partner with our customers to help them achieve maximum benefit from Ecolab’s products. 

As a team, we strive to exceed our objectives to help drive greater customer satisfaction. We work with purpose, reaching our goals, doing what’s right, challenging ourselves, working as a team, and valuing diverse perspectives to make a difference.

What’s in it For You:
  • Enjoy non-traditional work hours that fit the schedule you need
  • Be recognized for meeting goals, and secure opportunities for advancement
  • Sharpen your professional business acumen
  • Work for a stable, growing, global Fortune 500 company
  • Comprehensive benefits package starting day 1 of employment. 
What You Will Do:
  • Process 60-100 inbound calls per day
  • Manage outbound calls, depending upon volume
  • Must possess solid problem solving & interpersonal skills
  • Handle all calls in a prompt and courteous manner
  • Maintain working knowledge of products, accounts, Ecolab representatives, tools and dispensing systems
  • Complete a call on screen accurately while speaking with the customer
  • Process orders, literature requests, and applies information to our customers
  • Develop technical and mechanical proficiency to assist customers and field staff with dispenser system issues
Minimum Qualifications and Requirements:
  • High school qualifications/Secondary diploma or equivalent
  • Proficient with Microsoft Office Suite software (Excel, Word, Access, and Outlook).
  • Ability to interact professionally with others and work independently in a fast-paced environment
  • Strong problem solving and interpersonal skills
  • Excellent verbal and written communication skills
  • Highly dependable team player
  • Ability to prioritize workload and complete responsibilities on time
  • Fluent in English
Candidate must reside in: Johannesburg




Ecolab is the global leader in water, hygiene and energy technologies and services. Every day, we help make the world cleaner, safer and healthier – protecting people and vital resources.

Ecolab is an Equal Opportunity Employer–minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity.

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