Tuesday, 9 October 2018

Digital and Alternate Sales Channels Internship at SAA 2018

The Digital and Alternate Sales Channels Intern role reports directly to the Managers of Digital & Alternate Sales as they will rotate within the department.



The incumbent will be exposed to the following functions within the Digital & Alternates Sales Channel:
• Will assist in generating new revenue source and ancillary revenue product improvement.
• Will assist in process and workflow improvements with the e-commerce operational environment.
• Understand the basic principles of digital marketing and how the products are presented to the end consumer to improve sales.

Principal Accountabilities 

• Ancillary Revenue Products Development:
• Identify new opportunities and develop business case (follow market developments, benchmark competitor offers, novelty
service, etc.)
• Develop implementation plans and coordinate with other departments (IT, e-Commerce, Revenue Optimisation, Procurement,
Legal, Finance, etc.)
• Follow up on each stage of the ancillary products cycle: analysis, design, implementation, testing, launching, performance
tracking and renewal.
• Manage implementation projects to tight deadlines
• Web and Mobile Improvements:
• Ensure that SAA.com and SAA.mobi applications works effectively and efficiently.
• Change all functional problems on all web and mobile applications.
• Ensure cross platform testing happens and rectify any concerns with the application.
• Ensure that testing processes are followed accordingly.
• Rectify all problems identified by the Digital Administrators effectively.
• Multi-variant testing for all applications and tools.
• Benchmark new applications and tools against market best practice.
• Digital Sales and Marketing:
• Utilize social media to conduct marketing campaigns linked to the traditional marketing campaigns.
• Effective relationships building and maintaining on all social media platforms
• Continuously improve by capturing and analyzing the appropriate social data/metrics, insights & best practices, and then acting
on the information.
• Create and develop social media campaigns to establish bigger brand awareness for FlySAA.
• Build and execute social media strategy through competitive research, platforms determination, benchmarking, messaging and
audience identification.

Qualifications & Experience 
• Grade 12 (Matric)
• Studying towards or graduated with a tertiary qualification in Sales and Marketing, Business 

Administration
• No prior experience needed

Knowledge and Skills 

• Principals of sales and marketing
• Computer skills (Word and Excel compulsory)
• Basic reporting skills
• Communication skills
• Analytical skills

Attributes 
• Demonstrate the SAA values: Customer Focus; Accountability; Integrity; Safety; Excellence In Performance; Valuing Our People
• High level of enthusiasm and general positive attitude
• Emotional wisdom
• Willingness to learn
• Proactive
• High attention to detail
• Interpersonal skills
• Professional

Additional Information *PLEASE NOTE:

- This is a 12 month period internship




We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.

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