Monday, 29 April 2019

Service Contracts Claim Adjudicator Internship at Volvo SA 2019

The main purpose of the job is to support the claim adjudicator to manage the overall status of the Service Contract fund.

The position is also expected to liaise with dealers and management in terms of cost on claims and assist with corrections and accuracy of claims.

Reporting: This role will report to the General Manager: Soft Products

Job Objectives
  • To determine if a claim is a valid service contract repair by undertaking the necessary checks, to ensure accuracy and quality of claims towards the fund.
  • Assist the claim adjudicator in managing the cost towards the service contracts fund to keep profitable business.
  • To assist with dealer and customer queries on claims and fund status.
Education & Job Experience
  • Grade 12
  • Qualified Diesel Mechanic (Advantageous)
  • Motor industry experience (Advantageous)
Job Knowledge & Skills
  • Limited knowledge of fair wear and tear of components
  • General administrative knowledge
  • Limited knowledge of Service Contracts or Warranties
  • Technical educational background
  • Administrative skills
  • Computer literacy skills (MS Office Suite, Excel)
  • Time Management 
Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer.

Location: Boksburg

Closing Date: 30 April 2019


The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

The Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world’s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.

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