Friday, 21 June 2019

Caseware Africa Audit and Confirmations Support Intern Opportunity 2019

Launch your career in the exciting world of software support as an Audit and Confirmations Support Intern with CaseWare Africa. The main purpose of this position is to draw on your accounting and auditing knowledge to provide clients with product and technical support; telephonically and via other channels (email, online, chat).


Join a dynamic, passionate team and provide clients with world class support services on a best of breed auditing software tool. Put your best foot forward on the journey to a new you at CaseWare Africa.

If you want to:

  • Assist clients with auditing working papers' changes as well as using and navigating through Confirmation.com.
  • Provide support to users experiencing problems using the software or inquiring how to use specific features or the use of Confirmation.com.
  • Make pro-active client success calls to ensure that all clients are satisfied.
  • Assist in testing new software and templates.
  • Partake in knowledge sharing, and the creation of regular Frequently Asked Questions presentations, and proactively informing team leaders and managers of product and client trends.
  •  Follow up on outstanding bank confirmations.
And you have:


  • No working experience required (Maximum of 1 year working experience if formal work experience has been acquired).
  • Experience in a customer support environment
  • Completed/Completing a B. Com degree / National Diploma (Minimum NQF Level 6), with a minimum of 2nd year Accounting and Auditing as subjects.
  • Excellent academic achievements within the specified qualification (Please note that academic transcripts will be requested).
  • Accounting and Auditing taken as major subjects.

And these essential skills:

  • Highly computer literate with some interest in IT.
  • Good understanding of auditing, financial environment and related processes.
  • Training will be provided on division’s software packages.
  • Good interpersonal skills and can build rapport with people.
  • Strong organizational skills.
  • High Stress tolerance.
  • The ability to show initiative.
  • Customer focused.
  • The ability to meet deadlines and handle pressure.
  • Excellent communication skills.
  • Full proficiency in MS Office, with an interest in Software and IT.

Essential requirements: 
  • Completed/Completing a B.com degree/National Diploma
  • (Minimum NQF Level 6), with a minimum of 2nd year Accounting
  • and Auditing as subjects.
  • Excellent academic achievements within the specified
  • qualification (Please note that academic transcripts will be
  • requested).

Desirable requirements: 
  • Accounting and Auditing taken as major subjects.
Location: Johannesburg

CLICK HERE TO APPLY

We are committed to employment equity in our recruitment process. It is our company policy to promote within where ever possible. Therefore priority will be given to our internal applicants if this enables us to achieve our Equity goals. 

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