Tuesday, 11 June 2019

Mintek SA ICT Internship Opportunity 2019

Mintek South Africa is looking for recent graduate to fill the position of ICT Intern Technician. The applicant is responsible for general maintenance of computers and computer equipment and for resolving identified technical problems.

About
Mintek, South Africa's national mineral research organisation, is one of the world's leading technology organisations specialising in mineral processing, extractive metallurgy and related areas. Working closely with industry and other R&D institutions, Mintek provides service test work, process development and optimisation, consulting and innovative products to clients world-wide.



KEY PERFORMANCE AREAS:

  • Provide Service Desk support to end users within the required response and resolution times.

This includes the following areas but not limited to them:

  • Assist with technical-related issues via telephone or e-mail and records issues into the Service Desk Call Tracking system
  • Install, diagnose, repair, maintain and upgrade all PC hardware and equipment to ensure optimal workstation performance
  • Utilise remote desktop control tools to troubleshoot/evaluate issues via telephone;
  • Enforces and implements policies and procedures for user logons, access to servers, internet, and other necessary functions as set forth by the Service Desk Controller
  • Troubleshoot and/or diagnose computer hardware and software operating systems and applications
  • Connect and set-up office automation equipment, multi-function printers and other peripheral devices
  • Assist users with issues insofar as their MS Office is concerned but not to train them in the use thereof
  • Provide user support, limited changes and maintenance on Active Directory
  • Assist with the housekeeping of the ICT Workshop and Vault
  • Provide first and second level support on problems pertaining to networks, backup processes, and specialised software systems.

QUALIFICATIONS

  • Minimum: BTech Information Technology

JOB KNOWLEDGE

  • Good knowledge and understanding of assembly and disassembly of computer hardware
  • Understanding troubleshooting of operating systems, network connectivity and applications
  • Good knowledge of Windows Operating Systems and MS Office.

GRADE: P1       SALARY PACKAGE: R104 067.00 CTC per annum negotiable

CLOSING DATE:    13 June 2019
br /> CANDIDATES WHO HAVE UNDERGONE A SIMILAR AND/OR ANY OTHER INTERNSHIP NEED NOT TO APPLY.

CLICK HERE TO APPLY

Should you not hear from us within one (1) month of the closing date, consider your application to be unsuccessful.

Mintek is an equal opportunity, affirmative action employer, whose aim is to promote representivity in all levels of occupational categories. Vacancies will be filled in accordance with Mintek's Employment Equity Plan.

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