Thursday, 9 January 2020

MSF Online Communications Internship Opportunity 2020

The MSF SA Digital Team has an Online Communications Internship Opportunity for a recent graduate at the Johannesburg offices.

Background: The Digital Team

The MSF SA Digital Team plans, executes and actively manages online communication content, digital campaigns, social media and fundraising initiatives.

We make data-driven decisions about which messages to share and where/when to share them. We are always looking for new ways to engage with the audiences online and inspire them to act. We actively monitor and constantly vary our digital activities to best connect with our audiences.

Our objectives are to raise awareness about the organisation and its activities, inspire South Africans to donate and assist with the recruitment of medical and support staff to work internationally in MSF projects.

Key Responsibilities

  • Work with the Digital Team to devise and implement evolving digital marketing and keeping the website and social media sites current and ensuring they complement each other. Build relationships with users by creating and sharing content with them, as well as engaging with them on social media.
  • Maintain and update content sourced from the MSF communication network as well as specific content which is produced locally for a defined purpose.
  • Post MSF’s content on identified external websites.
  • Work with the Social Media Officer in designing, creating and managing promotions and Social ad campaigns.
  • Monitor and respond to social media trends observed in a proactive fashion.
  • Measure and report social media activities.
  • Respond and proactively engage with users of social media.
  • Track and grow social media engagement rates.
  • Support other communications related activities when required.


  • Studies in Communications, Marketing, Public Relations, or similar field.
  • Good working knowledge of social media platforms, including Twitter, Facebook, Instagram and LinkedIn.
  • Experience in managing social media accounts and interest in developing online communication & marketing tactics.
  • A strong interest in humanitarian issues.
  • Creative and flexible approach to work, and ability to work well within a team.
  • Proficiency in English, written and orally
  • Experience balancing short-term and long-term responsibilities and working quickly when necessary, and working in high-pressure and/or breaking-news situations
  • A desire to work collaboratively on projects and teach others what you know

Remuneration and resources

  • Resources needed such as working space, computer, internet, stationery and other resources will be made available
  • The intern will be contracted as an intern and will receive an hourly stipend.


  • Length of commitment: 12 months
  • Estimated total hours: 40 hours/week (five days/week)


  • 12-month internship
  • Based in Johannesburg
  • Monthly stipend paid
  • Proof of valid RSA ID needed
  • Starting date: 1 March 2020


Closing Date:  Friday, January 31, 2020 - 17:00


Applications without cover letters will not be considered.

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