Tuesday, 24 March 2020

SAP Enterprise Support Advisor Internship Opportunity 2020

SAP Enterprise Support Advisor Internship is a client-interfacing role, delivering ongoing support and guidance around business strategy and transformation topics after the sales cycle has completed. The role focuses on relationship building and proactive support activities that in turn promote overall customer satisfaction, product adoption and retention.



Key tasks include but are not limited to the following:

  • Leverage SAP tools, services, methodologies and best practices to support successful implementation and product adoption.
  • Understand and explain features and benefits of the product line as it relates to customer needs.
  • Build trusted relationships with customer’s senior/strategic management, business and IT teams to deliver the SAP Enterprise Support portfolio in alignment with the SAP Enterprise Support charter.
  • Devise engagement plans that consider customer’s business challenges/goals and map solutions for these to the appropriate program features.
  • Proactively identify opportunities for customers who require a more customized level of support delivered by a SAP Premium Engagement offering or similar.
  • Drive SAP Enterprise Support retention and renewals by delivering valued and high-quality customer engagements.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

  • Graduate with a Bachelor or Honors Degree in IT/ Physics/Mathematics/Engineering/Business /
  • Excellent English language skills
  • Excellent communication & presentation
  • Ability to listen, analyze and interpret information
  • Customer orientation and focus on quality
  • Ability to communicate effectively with individuals at all levels, internally and externally, with appropriate discretion where required.
  • Intercultural sensitivity: SAP Enterprise Support is a global programs and interaction with customers worldwide is required.
  • Ability to deliver results under pressure, work independently, and take ownership of assigned tasks (proactive driver, results-oriented, pragmatic)

WHAT YOU GET FROM US

Success is what you make it. At SAP, we help you make it your own. A career at SAP can open many doors for you. If you’re searching for a company that’s dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment – apply now.

Location: Johannesburg



CLICK HERE TO APPLY 

To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities.

Successful candidates might be required to undergo a background verification with an external vendor.

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