19 September 2020

Sigma Contact Centre Learnership Programme 2020

Sigma is committed to the development and upliftment of human capital and is therefore proud to be offering 3 Contact Centre NQF Level 2 Learnership's to talented, committed and deserving individuals to be part of our dynamic environment.

The Contact Centre NQF Level 2 is a nationally recognized qualification that aims to provide an entry into contact centre operations & management. Additionally, learners will gain valuable work experience within Sigma’s dynamic team-based environment.

What we are looking for in our Learners:

  • Minimum Grade 11 qualification
  • Good written, spoken and comprehension of the English language
  • Basic computer literacy
  • Good numerical skills
  • Honesty, reliability and a high degree of integrity
  • Team player with a positive can-do attitude
  • Ability to adapt to a fast-paced environment
  • Ability to handle pressure and complete multiple tasks and/or assignments within deadline
  • Unquestionable willingness and desire to learn, grow and develop within the contact centre industry.

Duties & Responsibilities

  • Conducting yourself as an employee of the Sigma brand in line with Company Values
  • Acquiring knowledge of company product, systems and processes
  • Demonstrate commitment to work within a call centre environment
  • Show an understanding of call centre operations

Location: Diep River & Retreat, Cape Town

Stipend: R3000 Monthly – increase after 6 successful months with the business


We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals.

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