29 November 2020

OSTI Administration Learnership Opportunity 2020

Closing Date: 31 December 2020. 

Location: Johannesburg

Salary: Market Related 

Period: 6 months 

Description:  The Ombudsman for Short-Term Insurance is inviting graduates to apply for the Administration Learnership Opportunity.

Position description 

The learner will carry out a variety of administrative functions focused on data capturing and customer service. The incumbent will assist with overflow work in various departments. 

Educational requirements and experience 

• This learnership is only offered to students who mist. complete a learnership to obtain their qualifications.

 • General administration, data capturing, telephonic consulting and/or call centre experience is a requirement. 

• Connectivity to work online from home is a requirement. 

• Preference will be given to incumbents studying towards the completion of undergraduate administrative qualifications. 

Role and responsibilities 

• Telephonically assist consumers who leave their contact details on our website. 

• Capture new application information to CRM with a high level of speed and accuracy. 

• Gather and follow up on outstanding application information. 

• Receive and redirect incoming telephone calls. 

• Receive and attend to walk-in visitors. 

• Assist administrators with overflow work on a rotational basis. 

Skills and expertise 

• Excellent data capturing and profiling skills. 

• Excellent telephone etiquette and POPIA compliance. 

• Excellent interpersonal and communication skills. 

• Familiar with Microsoft Office (Outlook, Excel, Word, Teams). 

• MS CRM Dynamics and SharePoint training will be provided. 

Application information 

To apply, send your cover letter and CV,  proof that a learnership or working experience is required for qualification, a copy of your ID document to cv@osti.co.za . No late applications will be accepted.