24 November 2020

Swiss Re Claims Assistant Intern Opportunity 2020

Location: Cape Town

Description: Swiss Re is looking for a Claims Assistant Intern to assist the Claims Department with administrative tasks. 

The suitable candidate must have the following qualities: first-rate organisational skills, attention to detail, a proactive approach and good analytical thinking. 

Your job will include amongst others:

  • General internal administration i.e. process and governance.
  • Track and manage departmental projects.  
  • Coordinating and organising internal and external meetings, preparing agendas, taking meeting minutes.
  • Maintaining client contact details list.
  • Organising the calendar(s) of team members.
  • Team travel arrangement, e.g. arranging flights, visa applications, accommodation etc.
  • Helping to organise training events and seminars etc.
  • Assisting with the preparation of presentations, client resource material, hand-outs.
  • Electronic filing, scanning and archiving or physical and electronic documents on Share Point, and maintain an organised electronic filing system.
  • Daily triaging claims on Claims Manager and allocation of claims within the team.
  • Assisting with the keeping of statistics and drawing of statistical reports and dashboards from the system.
  • Assisting with the synopsising of claims on Claims Manager.
  • Assisting with the development and maintenance of a medical and other resource lists.
  • Assisting with tasks such as webinar invites, training reminders, etc.
  • Preparing dashboards for client visits.
  • Co-ordinating webinar and skype testing sessions.

Your qualifications:

  • Minimum bachelor's degree, higher certificate or diploma in Business Administration or similar
  • Some basic knowledge of reinsurance business would be an advantage.
  • Some basic knowledge in project management would be an advantage.
  • Excellent English, written and spoken. Ability to speak and write any other language spoken in Sub Saharan Africa (e.g. Portuguese, Swahili, French) would be an advantage. Must be a South African citizen.
  • Excellent and up-to-date knowledge of MS Office tools (PowerPoint, Excel, and Word).
  • Excellent communication skills with people at all levels and from all backgrounds/cultures.
  • Self-starter with the ability to take initiative and work independently
  • Innovative, creative and able to embrace change.
  • Proactive attitude and 'can do' mentality; solution-oriented.
  • Strong team player, yet assertive and able to manage conflicts.
  • Good at 'getting things done' and completing tasks to deadlines, sometimes under pressure.
  • Analytically-minded with the ability to critically review existing processes.


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of religion, color, gender, including gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status.

Swiss Re offers modern work models and attractive work places that allow all employees to adapt to changing work preferences and life phases. Preference will be given to Employment Equity candidates.