Reference: #Ecomm
Description: Fieldbar is inviting applications for their E-commerce/Customer Support Intern 2021 to start immediately.
This internship could potentially lead to a permanent position.
E-commerce fulfilment
Company Description
We are a Cape Town based company with global ambitions in premium,
design-led outdoor products. Through our FIELDBAR brand, we make
products that combine functional technicality, craftsmanship, and bold
creativity.
We challenge conventional thinking and set a high bar in everything we do. We value kindness, positivity, and equal opportunities. We offer the right candidates an innovative, high growth environment where they can learn, grow, and develop their career paths.
We challenge conventional thinking and set a high bar in everything we do. We value kindness, positivity, and equal opportunities. We offer the right candidates an innovative, high growth environment where they can learn, grow, and develop their career paths.
E-commerce fulfilment
- Process orders done through the Fieldbar website
- Process orders with wholesale clients
- Co-ordinate with couriers for three times a week pick up
- Work with Manufacturing to ensure correct stock levels are shown on our website
- Co-ordinate product returns.
- Monthly stock counts and reconciliations
Customer support
- Reply and manage all customer support emails.
- Replay and manage customer support queries on social media
General admin
- Ensure the factory/offices have supplies.
- Ad hoc tasks assigned by the managing director.
Requirements
- Must have a tertiary qualification
- Proficiency in spreadsheets, email, and online software
- Good writing skills
- Natural empathy for customers
- Massive attention to detail
- Good writing skills
