08 January 2021

MoreCorp Junior IT Technician 2021

Closing Date: 28/02/2021

Location: Woodmead

Description: MoreCorp is looking to hire a Junior IT Technician to assist with the day to day running of the office. 

Be part of the “thank goodness it is Monday” team, and enjoy a role that inspires you and gives you opportunity to grow. Be part of a culture that encourages social connection and a healthy lifestyle. We believe in developing people and helping them grow to their full potential. 

As you invest your time in our company, we invest our time in you as an individual.

Job Functions: 

  • Maintaining wireless connection at each site and adding users/units per request
  • Basic printer support on printer units within MoreCorp group. Driver installation, Pin code setup, Mailbox setup.
  • Basic support on telephone systems.
  • Building and setup of new assets. (Desktops and Laptops)
  • Mail releases
  • Managing of Mail Blacklists and White Lists.
  • Managing of Auto responses (e.g. Call centre support mail)
  • User Archiving of Mailboxes
  • Out of office assistance
  • Calendar issues
  • General email support. Bounce backs and connectivity issues
  • Creation of Fax2email accounts
  • Creation of new user accounts
  • Managing and creation of TS accounts
  • Ordering of new IT equipment from suppliers
  • Onsite support as required
  • General CRM support. Reset of passwords
  • Connectivity issues linked to internet connections at all sites
  • Arranging and setting up VPN remote access
  • User resignations. Removal of all IT related accounts.
  • Installation of software as required by users.
  • Weekend on-call support and afterhours support
  • General retail switching support. Over/Short paid issues, connectivity, Pin pad problems at POS.
  • General mobile device support such as iPad, iPhone, Android phones, Blackberry phone
  • Support of User 3G cards and software – Installation, configuration and general troubleshooting
  • Office 365 maintenace including distribution lists, user groups and supplier contacts
  • Slack/Workast assistance


  • Breadth of technical knowledge
  • Ability to learn the intricacies of new networking & server software packages
  • Ability to work with minimum supervision
  • Time Management
  • Ability to make quick & informed decisions
  • Strong Communication skills
  • Excellent Administrative skills

Degree or Diploma: MCITP; Network N+; A+

The ideal candidate must be proactive, presentable, well-spoken, an eager learner, able to work in a commercial environment and the ability to communicate.