09 January 2021

Sanlam Occupational/Physiotherapy Graduate 2021

Location: Bellville

Description: Sanlam  is looking for an Occupational/Physiotherapy Graduate.

Who are we?

The overall purpose of the role

  • Assessing disability claims for validity taking into account the medical/clinical information, the job requirements and the policy contract. 
  • Case managing claimants through interaction with the employer, broker and service providers, with the aim of facilitating successful return to work, and thereby termination of benefits. 
  • Developing an understanding of and working closely with the administrative team and collaborating with internal stakeholders to ensure excellent client service.

What will you do?

Key Responsibilities 

  • Assess medical and contractual validity of disability claims.
  • Proactive case management of income disability claims in terms of the business strategy.
  • Communicate and liaise with internal and external clients, claimants, medical professions, service providers and intermediaries.
  • Support the actuarial team and offer input on claims issues.
  •  Administration such as recordkeeping, summarising information, communication to clients and updating systems.

Qualification and Experience

  • B.Sc. Occupational Therapy or Physiotherapy with registration .
  • Computer proficient with Microsoft Office Excel, Word, Powerpoint, Word and Outlook.

What will make you successful in this role?

Knowledge and Skills

  • Excellent interpersonal skills.
  • Good verbal and written communication skills.
  • Well executed report writing ability.
  • Ability to find solutions related to the probable cause.
  • Comprehensive understanding of occupational risk and demands.
  • Understanding of medical conditions and their implications on functional ability and work  competence.

Knowledge and Skills

  • Analyses, assessment and management of clinical outcomes and risk. 
  • Management of scheme service level agreements. 
  • Best practice clinical processes and management. 
  • Coaching and mentoring others on case management. 
  • Risk Management. 

Personal Attributes

  • Balances stakeholders - Contributing through others. 
  • Manages complexity - Contributing through others. 
  • Optimises work processes - Contributing through others. 
  • Plans and aligns - Contributing through others. 
  • Build a successful career with us. 

Core Competencies

  • Being resilient - Contributing through others. 
  • Collaborates - Contributing through others. 
  • Cultivates innovation - Contributing through others. 
  • Customer focus - Contributing through others. 
  • Drives results - Contributing through others. 
  • Turnaround time. 


The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group's Employment Equity plan and targets will be considered as part of the selection process.