Location: Bellville
Description: Sanlam is looking for an Occupational/Physiotherapy Graduate.
Who are we?
The overall purpose of the role
- Assessing disability claims for validity taking into account the medical/clinical information, the job requirements and the policy contract.
- Case managing claimants through interaction with the employer, broker and service providers, with the aim of facilitating successful return to work, and thereby termination of benefits.
- Developing an understanding of and working closely with the administrative team and collaborating with internal stakeholders to ensure excellent client service.
What will you do?
Key Responsibilities
- Assess medical and contractual validity of disability claims.
- Proactive case management of income disability claims in terms of the business strategy.
- Communicate and liaise with internal and external clients, claimants, medical professions, service providers and intermediaries.
- Support the actuarial team and offer input on claims issues.
- Administration such as recordkeeping, summarising information, communication to clients and updating systems.
Qualification and Experience
- B.Sc. Occupational Therapy or Physiotherapy with registration .
- Computer proficient with Microsoft Office Excel, Word, Powerpoint, Word and Outlook.
What will make you successful in this role?
Knowledge and Skills
- Excellent interpersonal skills.
- Good verbal and written communication skills.
- Well executed report writing ability.
- Ability to find solutions related to the probable cause.
- Comprehensive understanding of occupational risk and demands.
- Understanding of medical conditions and their implications on functional ability and work competence.
Knowledge and Skills
- Analyses, assessment and management of clinical outcomes and risk.
- Management of scheme service level agreements.
- Best practice clinical processes and management.
- Coaching and mentoring others on case management.
- Risk Management.
Personal Attributes
- Balances stakeholders - Contributing through others.
- Manages complexity - Contributing through others.
- Optimises work processes - Contributing through others.
- Plans and aligns - Contributing through others.
- Build a successful career with us.
Core Competencies
- Being resilient - Contributing through others.
- Collaborates - Contributing through others.
- Cultivates innovation - Contributing through others.
- Customer focus - Contributing through others.
- Drives results - Contributing through others.
- Turnaround time.
The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.
