19 February 2021

20 X KFC Customer Facing Team Members 2021

Description: KFC is inviting graduates to apply for the Customer Facing Team Members to join their team. 

The team members will provide an excellent service  to customers and to expedite KFC products in an efficient, friendly and courteous manner while maintaining a clean and tidy work area.

Location: Monuments Heights, Northern Cape 

Experience: No Experience Needed

Positions Available: 20


Our vision is to paint Africa red, and so we’re always on the lookout for great talent to help us take the world’s most loved fried chicken brand to as many locations across this continent.


  • Approach and treat the customer in courteous, friendly and efficient manner as laid down the Service Section of the KFC Manual
  • Prepare products using approved KFC procedures
  • Monitor product quality by checking and acting upon expiration dates and times for products
  • Ensure the correct use of product holding equipment in respect of holding times and temperatures
  • Keep the Customer Service Area  and Front Counter clean and tidy
  • Follow all cash handling procedures as per Company Standards
  • Deal with customer complaints as per KFC procedures and bring any customer complaints to the manager’s attention
  • Adhere to Yum’s culture principles
  • Be obsessed about Customer Service by achieving at standard audit results and woowing our customers on every shift
  • Perform other duties from time to time as requested by the Restaurant General Manager/Assistant Manager/Shift Supervisor

Diversity and inclusion is alive and runs through everything we do. We allow our people to find their own voice, to be vulnerable and have courage. We are as honest and real as our food... Imperfectly Perfect.