Foodbev SETA ICT Graduate Programme 2021

Description: Apply now for the Foodbev SETA ICT  Graduate Programme 2021. The graduate will  assist with design, development and support of IT systems including website and graphic design.

Roles and Responsibilities:

• IT Helpdesk (1st Line Support)

o IT Service Management (Call logging, assigning calls to support Tier 2 or 3, call tracking and end-user follow-up etc.)

o Assist in IT vendors service management (service requests forwarding and followups)

o Resolution of 1st line support calls such as:

▪ Login failures, password resets,

▪ Information requests (How to guides)

o IT Inventory Management (IT assets, new purchases, loan equipment etc.)

o Daily Health Checks (Servers, Backups, Network etc.)

o Problem Management (analyze incidents trends and identify underlying problem for continuous improvement)

o Compile incident management reports

• Website design and development

o Graphic Design

o Website content maintenance and update

• Analyze current ETL processes, design new system integration models to optimize business efficiencies

• Administration duties as delegated

• Execute other tasks as delegated

Experience and Qualifications

• Qualification in Computer Science/Software Development/IT or similar NQF level 6

• Website and graphic design knowledge required

• General understanding of database management and system integration / interfacing

• No formal experience required; internal training will be provided

Competencies

• Customer relations skills

• Attention to detail

• Problem-solving abilities

• Creative and critical thinking skills

• Professional and accountable

Thank you for showing interest in working for the Food and Beverages Manufacturing Sector Education Training Authority (FoodBev SETA). 

Please send your enquiries regarding current vacancies to recruitment@foodbev.co.za for consideration.

Considerations:

All applications for advertised positions should include the reference number in the subject line. 
No late applications will be accepted. 
All positions are based in Rivonia, Gauteng and any travel and accommodation costs, where required, will be at the candidate's personal expense. 
FoodBev SETA will not be responsible for any relocation costs where applicable.
All information provided by candidates will be verified. 
FoodBev SETA has the right to withdraw the advertisement and/or not appoint any person to the position. 
Candidates will be considered according to the FoodBev SETA Employment Equity Plan. 
Communication will be limited to shortlisted candidates only. 
Should you not hear from FoodBev SETA within 30 days after closing of the advert, please consider your application unsuccessful. 
All recommended candidates will undergo a competency assessment and Security Clearance.

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