Alfa Laval Internship Programme 2022

Apply now for the Alfa Laval Internship Programme 2022. We are looking for a professional with strong Industry knowledge and passion to create Industry network to drive Service Business in Marine & Diesel Power plants.

Responsibilities.

Provide direct support to customers, by quick response (< 24hrs), review customer RFQ’s / requests, provide technical support, provide transactional quotations, claim handling and processing of transactional orders.

Job Description

  • Acknowledge Customer RFQ’s.
  • Review RFQ’s, perform technical evaluation, identify the spare parts details.
  • Understand and clarify legal terms, commercial terms & logistical terms with customers.
  • Communicate with Central experts / Distribution centres / Product centres, by raising service tickets to identify, get the price & delivery of spares.
  • Customer support by promptly responding on the various status of quote & order.
  • Support the customer solving basic technical questions.
  • Prepare of spare parts Quotation / Contracts.
  • Receive customer orders & verification against the offer / Quote.
  • Purchase order acknowledgement & Instructions to Order Handling on processing the order.
  • Prompt response to customers enabling superior customer experience.
  • Fast response and settlement of customer claims for spare parts.
  • Be an active member of marine service team with a team spirit mindset.
  • Competencies, Experience, And Attitudes To Do The Job
  • Strong customer focus, service culture and effective planning skills.
  • Fair application and process knowledge on Alfa Laval Heat Exchangers & High-Speed separation centrifuges, would be an advantage.
  • Good skills to work with IT tools, ie., Office 365, CRM, ERP (iScala), etc.
  • Good team player
  • Strong communication & networking skills

Qualification & Experience

  • Bachelor’s degree in Mechanical Engineering or equivalent.

Why should you apply

We offer you an interesting and challenging position in an open and friendly environment where we help each other to develop and create value for our customers.

Exciting place to build a global network with different nationalities to mingle and to learn.

Your work will have a true impact on Alfa Laval’s future success, you will be learning new things every day.

Place of Posting; Alfa Laval Office in Johannesburg, South Africa.

CLICK HERE TO APPLY

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

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