Road Accident Fund Claims Operations Internship Programme 2022

Applications are invited for the Road Accident Fund Claims Operations Internship Programme 2022 for unemployed graduates between the age of 18 and 35. The Internship program will run for a period of eighteen (18) months.


Work based exposure may include any of the following:

• Direct Claims – Mobile RAF, supplier claims and direct claims processing.

• Claims Origination – Customer Service Centre, Registration of new claims and Verification and Validation of new claims.

• Claims Determination – Merits investigation and assessment and Represented Claims

• Claims Litigation, summons, writ and panel management

• Claims Finalisation – Legal cost, payments and file closure

• Post Claim Settlement – Reviewing and processing of bills, activating undertakings, processing of future medical claims.

• External Stakeholder engagement (e.g. Road shows, consulting with families of claimants,

• service providers, direct claimants etc.)

• General office administration, filing and data capturing related to the claims administration process.


• Grade 12 / Matric Certificate

• Relevant Diploma/ Advanced Diploma/ Bachelor’s Degree in Law

Skills and Competencies:

The successful candidate will be required to display the following competencies in this role:

• Written and verbal communication skills

• Interpersonal skills

• Detail orientation

• Desire and potential to learn

• Self-motivated

• Basic computer skills

• Prioritize tasks as needed

How to Apply

Required Documents:

• Certified Grade 12 Certificate

• Certified copy of Relevant Diploma / Degree in Law

• Certified copy of your ID

• Certified copy of Academic transcript

• Your CV and motivational letter

Reference Number: CI08042022JHB

Closing date: 19 April 2022

Applications can be forwarded to the following mail address:

Important Instructions to applicants:

• Indicate the reference number for the Internship you are applying for on the subject line.

• Submit a short CV and a motivational letter as to why your application should be considered with a maximum of 3 pages, applications with no academic transcript will not be considered.

• Applicants must be unemployed, was never employed in the field of the post and never participated in an internship programme in the relevant field of the post previously

• The applicant must not have previously served as intern before.

• Should it be found that the applicant previously served as an intern and did not disclose that info and it is discovered later, the applicant will be disqualified.

NB: Applicants who have not received any correspondence from us within six weeks from the closing date can consider themselves unsuccessful

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