Join the Hollard Liabilities Negotiator Internship Programme 2025. A n exciting new opportunity has just come available in our Hollard Insure, Specialised Claims Services Department (Operations). We are looking to recruit a Graduate: Liabilities Negotiator for a 12 months graduate programme.
Role Objectives: The Graduate will learn how to manage the end-to-end negotiation and settlement of Third Party Claims, pre litigation by ensuring operational efficiencies and quality service delivery. Strive towards service excellence.
Key Learning areas :
• Process all Third Party claims in order to secure a successful liability ratio, Productivity and superior Customer Service are shown.
• Finalise claim as per standard – Update log – Update broker – Finalise on BPM and financial system
• Collaborate and work closely together with others thereby leveraging constructive team dynamics and innovation
• Align own behaviour with the organisation culture and values
• Achieve own performance objectives
• Actively participate in own professional development and career path.
• Proactively ensure use of time, of resources, money, materials or equipment is in line with policies and procedures.
• Build positive customer relations and solve or escalate customer queries and complaints
• Gather feedback on customer satisfaction and report to the relevant party
• Identify and recommend areas / ways to improve processes.
Educational Requirements
• Matric
• BCom Law/LLB
Skills and Competencies:
• Time Management & Prioritising
• Identifying and Solving Problems
• Making Decisions, Weighing Risks
• Thinking Clearly & Analytically
Location : Johannesburg, South Africa
Closing date: 20 March 2025
We are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants, provided that this supports achievement of our Employment Equity goals. We encourage applicants living with disabilities to apply.